Privacy Policy - Vercel Managed

1. Introduction

Vercel Managed ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our managed web hosting services.

2. Data We Collect

We collect the following types of information to provide and improve our services:

Account Information

Name and contact information
Email address
Account credentials

Project and Website Data

Source code and application files you deploy
Domain and DNS configuration
Environment variables and configuration settings
Build logs and deployment history

Usage Information

Service usage metrics and analytics
Bandwidth and resource consumption
Access logs and timestamps

3. Payment Data

Payment processing is handled securely by Stripe, a PCI-DSS compliant payment processor. We want you to know that:

We do not store your full credit card numbers on our servers
Stripe handles all payment card data in accordance with PCI compliance standards
We only receive and store limited payment information (last four digits, card type, expiration date) for your reference
Billing history and transaction records are maintained for accounting purposes

For more information about how Stripe handles your payment data, please review Stripe's Privacy Policy.

4. Hosting Data

Your website and application data is hosted on Vercel's infrastructure. This means:

Your deployed applications and assets are stored on Vercel's global edge network
Vercel processes this data in accordance with their privacy policy
Data may be replicated across multiple geographic regions for performance

For more information about how Vercel handles hosted data, please review Vercel's Privacy Policy.

5. How We Use Your Data

We use your information for the following purposes:

Account Management: Creating, maintaining, and securing your account
Billing: Processing payments and managing subscriptions
Service Delivery: Deploying and hosting your websites and applications
Support: Responding to your inquiries and providing technical assistance
Communication: Sending service updates, security alerts, and billing notifications
Improvement: Analyzing usage patterns to improve our services

6. Data Sharing

We only share your data with the following third parties, and only as necessary to provide our services:

Stripe: For payment processing and billing management
Vercel: For hosting and deployment of your websites and applications

We do not sell your personal information to third parties. We may disclose information if required by law or to protect our rights, safety, or property.

7. Data Retention

We retain your data according to the following guidelines:

Account data is retained while your account is active
Billing records are retained as required for tax and accounting purposes
Deployed websites remain hosted until your subscription ends or you delete them
Upon account deletion request, personal data is removed within 30 days
Some data may be retained in anonymized form for analytics purposes

8. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal requirements
Export: Request your data in a portable format
Objection: Object to certain types of data processing

To exercise any of these rights, please contact us using the information below.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at: support@vercelmanaged.com